August 23, 2012
Probably one of the most competent individuals I have had the privelege of working with in recent memory
The only reason I gave Beth Earnest a 5-star rating is that the rating scale confines me to five stars. Simply put, Beth Earnest is probably one of the most competent individuals I have had the privilege of working with in recent memory.
I contacted Beth when my wife and I wanted to buy a bigger home in a quieter neighborhood. Right at the outset, Beth was very attentive to our needs and actually asked probing questions that helped us understand better what our choices were. Beth advised us to keep our current home and rent it out, rather than pushing us to lower the asking price. In doing so, Beth looked out for our interests rather than chase the next commission opportunity at the expense of her clients´ best interests. Her integrity as well as strategic acumen won us over at the outset.
I cannot overstate Beth´s role when it came to the actual home-buying process. Speaking analogously, she is a lot like Sandra Bullock´s character in "The Blind Side" in terms of how she combines hustle with compassion. She accommodated me with home-viewing sessions every weekend (both days) for 6 weeks in a row. She and her assistant developed comprehensive viewing schedules, were always punctual, called sellers ahead of time to confirm, and provided insights into considerations (power lines, siding, etc.) that we would have been unaware of otherwise. Throughout the process, she was very quick to respond to phone calls and emails at all hours of the day. She also explained why certain things could or could not be done, and how they would affect us from an equity, living as well as future resale perspective. This was refreshing since she played the role of educator, rather than sitting on her expert perch. As we drove from one home to the next, she would ask us what we liked/disliked about the last home so as to understand our needs better.
When we did move forward with a house, she was present through every turn in the process. Whether it was the inspection, sewer-scope, working with a broker or negotiation for fixes/discounts, she helped drive the process. Some of this happened to fall during Thanksgiving weekend, but Beth never complained, which in this age of lack of ownership that we live in, was a rather refreshing change.
Beth´s thoroughness was exemplified in one rather concrete example: She worked with the seller to complete certain fixes to the house required after the inspection. She also obtained receipts for said fixes so that we could have that proof in case we needed to use the warranty, which she also helped us obtain.
Beth also was present during closing day and answered all the questions we had. She has been helping us with logistical requests to this day, well after she has been compensated and has no real financial incentive to keep helping us.
Lest I forget, Beth never ever rushed us into anything. She never pushed us to do anything. In fact, she was the voice of calm and reason throughout this journey.
Beth has also shared with us her own experiences renting out her houses and that has been valuable. In particular, Beth’s anecdotal guidance speaks to her experience as well as the fact that she is always looking out for us.
In summary, I believe that after love, the greatest gesture you can offer anyone is your labor. Beth combines both love and labor in her job, and it shows. I have the greatest regard for her as a human being and a professional. Not only am I grateful for her services, but find her exemplary and worthy of emulation
(Bought a home