August 27, 2013
Survived only because it was not my first rodeo with home buying, overall good experience though
Lisa was very good about getting back to me promptly if I left messages or had questions. She also has a good knowledge of the downtown loft area listings, so she was able to show me lots of good options so I had a wide selection of lofts from which to choose. The entire funding process was a total nightmare (based on the bank used, lessons learned--- avoid Bank of America at all costs). I had to do a ton of my own heavy lifting and keeping multiple people on the same page, which was very difficult to do while managing an intensive care unit with 24 patients, since all things seemed to pop up at 2:00 p.m. Mountain time and they needed resolution/calls/faxing within 60 minutes. The first time I bought a home I don´t recall having to do so much endless faxing of documents (though part of the problem was a half-wit underwriter who misplaced 2/3 of what I´d sent 3 weeks prior) so that´s not Lisa´s fault. But the loan agent reportedly did have some trouble getting in touch with her at times (it took weeks to get a copy of the H06 policy to the loan agent). Also, the seller didn´t leave the garage door opener for the parking garage on the first floor of the building, which is assigned to this unit. It was understood that this would be provided at closing. However, it was nowhere to be found and I had to pay $100 to get a new one and have it programmed. I asked that the realtor contact the seller´s realtor for contact information to have the seller billed for this inconvenience, but to no avail-- never heard back. So I did my own recon work and found her email address myself through some other sources and took care of the matter myself (as I did throughout most of the buying process for this loft). However, I do recommend Lisa to people looking for trendy loft condos in the downtown Birmingham area. She is approachable and won´t leave you hanging on most things. I´m super satisfied with my purchase and with living downtown!
(Bought a home